Effective Date: 2026-06-01
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.
Scope of This Privacy Policy
This Privacy Policy outlines:
- The information we collect
- How we collect your data
- How we use your information
- When and how we may disclose information
- Data storage and retention practices
- Your rights regarding your data
- Security measures in place to protect your data
Information We Collect
This application assists users in preparing Diversity Visa (EDV) applications, including passport data extraction (OCR), date conversion, digital photo processing, and compliance validation.
To provide these services, we may collect the following information:
Personal Information
- Full name
- Date of birth
- Passport details (where required for EDV processing)
- Permanent and temporary address
- Contact information (email address and phone number)
- Spouse details (if applicable)
- Children’s details (if applicable)
Photo Data
User uploaded photographs for EDV compliance validation
- Device Information
- Device type
- Operating system version
- Application usage logs
Methods of Data Collection
We collect personal information directly from you through the following channels:
- When you complete application forms within the app
- Through official email communication
- Via messaging platforms such as WhatsApp or Viber through our official contact numbersUsage of your personal information
Use of Personal Information
Your personal data is collected and processed for the following purposes:
- To validate DV photo requirements
- To assist in completing application forms
- To provide application submission support
- To improve application performance and user experience
- To communicate relevant updates, including marketing communications (only for users who have opted in)
Disclosure of Personal Information
We do not sell, trade, or rent your personal information to third parties.
Your information may only be disclosed:
- With your explicit consent
- Where required by applicable laws or regulations
Data Storage
- Data may be securely stored on cloud infrastructure, including services such as Amazon Web Services
- Sensitive data, including photographs, is encrypted and stored in secure environments
- Access to data is restricted to authorized personnel only
Data Retention
- Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy
- Application data is automatically deleted within three (3) months from the date of submission, unless otherwise required
- Users may request deletion of their data at any time
Personal information Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Secure transmission protocols (HTTPS, TLS)
- Encryption of data at rest and in transit
- Access control and authentication mechanisms
Despite these measures, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
This application is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
Changes to Policy
We may update this Privacy Policy from time to time. Users will be notified of any significant changes through the application or other appropriate channel
⚠️ Important Disclaimer
DV Assistance is not affiliated with, endorsed by, or connected to any government agency, including the U.S. Department of State.
For official DV Lottery application and submission, visit:
👉 https://dvprogram.state.gov/
Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Email:
dva@outsourceconnections.com
Website: